Skip to main content
Solved

Sim Card not dispatched after 7 days and switch date is very soon

  • November 5, 2024
  • 1 reply
  • 77 views

Cheatcodez
Community Member

I was told the sim would take 2-3 days so I got it delivered to my partners address while I'm staying for 2 weeks. The day after I ordered I got an email saying my order is delayed and will be dispatched in 3-5 days. It has been 7 days and its not looking likely to arrive before my switch date or when I go back to mine. Its a 2 hour journey. 

Best answer by Kash

Hi @Cheatcodez,

Welcome to the Community!

Sorry to hear about the delay with your order.

You can obtain a replacement SIM via a Curry’s store or have an eSIM sent if your handset supports it.

 

Kash

View original

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • November 5, 2024

Hi @Cheatcodez,

Welcome to the Community!

Sorry to hear about the delay with your order.

You can obtain a replacement SIM via a Curry’s store or have an eSIM sent if your handset supports it.

 

Kash