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Sim Card not working in Greece


Just arrived in Greece, and got the text to say about roaming etc when I turned my phone on. I can currently not text, phone or use data now, regardless of which network I select.

My phone worked perfectly in Amsterdam in March, so it cant be anything to do with the phone. 

Am I missing something?

Best answer by andewhite

If you received the iD roaming rates text, sounds like texts are working, @Merrers

Maybe restart your handset?

The iD roaming partners in Greece are Cosmote and Nova.

 

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andewhite
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  • July 8, 2024

If you received the iD roaming rates text, sounds like texts are working, @Merrers

Maybe restart your handset?

The iD roaming partners in Greece are Cosmote and Nova.

 


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  • 4 replies
  • July 8, 2024

It's as though it worked for a split second, then nothing. I have tried connecting to Nova and Cosmote, but get the same issue. When wifi is off, there is and exclamation mark at the side of the R for roaming


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  • July 8, 2024

Tried restarting the phone, and resetting the Mobile settings 


andewhite
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  • July 8, 2024

Perhaps try speaking to an advisor about your iD account, @Merrers

Strange things sometimes happen.

https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.


  • Author
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  • 4 replies
  • July 8, 2024

Thanks for your help. It appears my roaming was turned off in the app, even though I used it in Amsterdam in March. Thanks for all the help. 👍


Kash
iD Mobile Employee
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  • 8192 replies
  • July 23, 2024

Hi @Merrers,

Glad to hear that this is resolved.

If you require further assistance, please let us know.

 

Kash