Just arrived in Greece, and got the text to say about roaming etc when I turned my phone on. I can currently not text, phone or use data now, regardless of which network I select.
My phone worked perfectly in Amsterdam in March, so it cant be anything to do with the phone.
Am I missing something?
+10
If you received the iD roaming rates text, sounds like texts are working,
Maybe restart your handset?
The iD roaming partners in Greece are Cosmote and Nova.
It's as though it worked for a split second, then nothing. I have tried connecting to Nova and Cosmote, but get the same issue. When wifi is off, there is and exclamation mark at the side of the R for roaming
Tried restarting the phone, and resetting the Mobile settings
+10
Perhaps try speaking to an advisor about your iD account,
Strange things sometimes happen.
https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.
Thanks for your help. It appears my roaming was turned off in the app, even though I used it in Amsterdam in March. Thanks for all the help. 👍
+7
Hi
Glad to hear that this is resolved.
If you require further assistance, please let us know.
Kash
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