My sim card isn't working in my phone, but works in other devices
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sim card not working on phone
Best answer by Tyler
Hey there
If the SIM card doesn’t work in your phone, and works in other phones, then that leads us to believe it’s more likely to be an issue with your phone, as opposed to a SIM card or coverage issue.
Did you purchase your phone from ourselves? If you try someone else’s SIM card in your phone, does it work also please?
Thank you,
Tyler
This topic has been closed for comments
+24Hey there
If the SIM card doesn’t work in your phone, and works in other phones, then that leads us to believe it’s more likely to be an issue with your phone, as opposed to a SIM card or coverage issue.
Did you purchase your phone from ourselves? If you try someone else’s SIM card in your phone, does it work also please?
Thank you,
Tyler
My SIM card isn’t working in my phone and other phones and it will pop up with 4g for two seconds then after that it will disappear and will say no sim again
+9Rashaan123 wrote:
My SIM card isn’t working in my phone and other phones and it will pop up with 4g for two seconds then after that it will disappear and will say no sim again
Welcome to our community have you tested you sim and phone it different areas other than where you currently have issues?
Please use IDMobile coverage checker and service status to see if any issues have be reported or maintance work and check with the coverage check for coverage in postal area you need your service.
Is there any sign of physical damage to the sim card if so you may need a replacement, another thing to take into account is your bill payment's upto date?
https://www.idmobile.co.uk/help-and-advice/coverage
Joe
Hello
Thank you for getting in touch.
We are very sorry to hear of the issues you are facing with the service.
Can you please confirm your handset make/model and the postcode for where the issues occur?
Thanks,
Natalie
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