Hello,
I have not topped up my SIM card since November and would like to check if my number is still active. Currently, my phone displays “No Service” and mobile data is not working. I would like to reactivate my SIM if possible.
Could you please advise on how I can confirm whether my number is still active, and what steps I need to take to restore service?
Thank you for your assistance.
Thanks
+24Hi, The terms and conditions state the following:
10. Suspension and termination of the Agreement
10.5.4 if there is no chargeable activity for 120 days or more. We will notify you via SMS after 90 days of no chargeable activity;
If you want to reactivate your pay go SIM, try asking a live chat agent using the link below:
https://idmobile.co.uk/live-chat
+24Hi
Welcome to the Community!
I hope that you managed to get this resolved.
If you require further assistance, please let us know.
Kash
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
