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sim failed

  • August 19, 2024
  • 1 reply
  • 19 views
Mary Cox
Community Member

My phone keeps saying SIM FAILURE, has happened multiple times now, have to switch off and on again. How do I get a new SIM ?

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • August 26, 2024

    Hi @Mary Cox 

     

    I’m sorry to hear this, what device are you using the SIM card in?

     

    Has the SIM card worked previously?

     

    Replacement SIM cards are able to be picked up from any Currys store and activated here.

     

    Tom

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