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sim lock code!


I’ve put my sim in a Wi-Fi mini and it’s not working. I’ve put the sim in a phone and it work, but not in the mini.  Apparently I need a sim lock code. I’ve tried 0000 & 1234 and neither work. What is the problem here? Can anyone help? 

Best answer by andewhite

Did the iD SIM work in the phone without needing a SIM unlock code @mellyflipflop13

Sounds like your Wi-Fi mini could be network locked @mellyflipflop13

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andewhite
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  • 12167 replies
  • Answer
  • October 18, 2023

Did the iD SIM work in the phone without needing a SIM unlock code @mellyflipflop13

Sounds like your Wi-Fi mini could be network locked @mellyflipflop13


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • October 20, 2023

Hi @mellyflipflop13 

 

Does it specifically say “SIM unlock code” or something else? PUK code, perhaps? How many characters can you enter?

 

If the SIM card works in a supported device but not a Wi-Fi hub/router I could only advise that the device is unsupported and that would be why the SIM card is not working there, sorry about this.

 

Tom


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  • 1 reply
  • August 28, 2024

New phone. 

Put sim card in .

Phone unlocked. 

Requesting network unlock code. 

How do I get it. 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3719 replies
  • August 30, 2024

Hey there @Futerko1965, please contact our live-chat with your SIM card number to retrieve your PUK code to unlock the SIM card/phone:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler