SIM not provisioned | iD Mobile Community

Evangelia · 2025-04-30T12:32:49+00:00

Dear ID Mobile Support,I recently ported my number from Three to ID Mobile. After experiencing issues with SMS showing the wrong number, I requested a replacement eSIM.Since installing it on my Samsung Galaxy S25, I now have no service, and the phone shows “SIM not provisioned.” I cannot make or receive calls or texts.Please urgently activate the eSIM and ensure it is fully provisioned with my correct ported number. I expect confirmation and resolution within 48 hours.Kind regards,Christos

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