I have just received a phone. Uploaded everything from old phone. But my sim is not working. Just saying No sim, No service! Please help
Solved
sim not working.
Best answer by Tom
Hi
Sorry to hear this, it may be worth trying a replacement SIM.
You’ll be able to pick up a replacement SIM card from a Currys store and activate it here, or get in touch as advised above by
Alternatively, let us know if you still need assistance here so we can have a physical SIM sent out or an eSIM.
Tom
This topic has been closed for replies.
+26Tanya Jones wrote:
I have just received a phone. Uploaded everything from old phone. But my sim is not working. Just saying No sim, No service! Please help
You’ll need to visit a Currys store or use the online iD Live Chat service for a replacement SIM,
Online, just tell the 24/7 iD chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.
+25Hi
Sorry to hear this, it may be worth trying a replacement SIM.
You’ll be able to pick up a replacement SIM card from a Currys store and activate it here, or get in touch as advised above by
Alternatively, let us know if you still need assistance here so we can have a physical SIM sent out or an eSIM.
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.