I have just received a phone. Uploaded everything from old phone. But my sim is not working. Just saying No sim, No service! Please help
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I have just received a phone. Uploaded everything from old phone. But my sim is not working. Just saying No sim, No service! Please help
You’ll need to visit a Currys store or use the online iD Live Chat service for a replacement SIM,
Online, just tell the 24/7 iD chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.
Hi
Sorry to hear this, it may be worth trying a replacement SIM.
You’ll be able to pick up a replacement SIM card from a Currys store and activate it here, or get in touch as advised above by
Alternatively, let us know if you still need assistance here so we can have a physical SIM sent out or an eSIM.
Tom
Reply.
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