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Question

sim not working

  • July 26, 2025
  • 1 reply
  • 29 views

Gary Rutherford
Community Member

My sim has not been working for the last three days

1 reply

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 28, 2025

Hi ​@Gary Rutherford,

Sorry to hear that you have experienced SIM issues.

We would usually advise to try a few troubleshooting steps as below:

Restart the handset

Reset your network settings

Test the SIM in another handset

 

If you still have issues please check your postcode at the link HEREhowever the link below may help.

 

 

 

Kash