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SMS not delivered

  • 14 September 2024
  • 1 reply
  • 86 views

I joined Id mobile in July, moved across my old Sky mobile number to the new sim and handset from Id Mobile. Ever since I have not been able to send sms texts to android phones. I can make and receive calls, use iMessage, data is all fine and receive texts from Androids but I cannot text them back, the message just keeps saying not delivered in red and “message sending failure”. 

 

I have tried all the usual fixes such as resetting network, turning imessage on and off, ensuring correct number is associated but nothing is working. Please help

Best answer by Kash

Hi @jessiealicecalder,

Welcome to the Community!

The link below should help you with your issue.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7534 replies
  • Answer
  • September 17, 2024

Hi @jessiealicecalder,

Welcome to the Community!

The link below should help you with your issue.

 

Kash