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Staying with ID Mobile, keeping number

  • September 22, 2024
  • 3 replies
  • 188 views
J
New
 Contributor

Hi. I'm with ID Mobile on SIM only. Just changed plan as due but had an email saying I need to action keeping my number if I'm switching to ID Mobile..... But I'm not, I'm staying with them. What do I need to do, if anything, to keep number when just changing SIM plan? Thanks

Best answer by WelshPaul

Sounds like you didn’t change your current plan but instead purchased a second sim-only plan.

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    3 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
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    • 3069 replies
    • Answer
    • September 22, 2024

    Sounds like you didn’t change your current plan but instead purchased a second sim-only plan.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New
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    • Jobrown
    • Author
    • New
 Contributor
    • 1 reply
    • September 22, 2024

    Oh..... Yes, you could be right there. Thanks so much. I'll have to try and contact them. Thank you. 

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • September 25, 2024

    Hi @Jobrown,

    Welcome to the Community!

    Please let us know if you require further assistance.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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