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STILL CANNOT MAKE CALLS - 10 DAYS!!!

A
Community Member

More than a week later and I still cannot make calls - have tried everything been on a chat call twice to no avail - advised I was considering moving back to old provider and was told thanks could you leave me feedback!

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1218 replies
    • May 16, 2025

    What phone are you using the SIM card in?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1419 replies
    • May 16, 2025

    Hi ​@annodsenoj  sorry to hear this.

    Can I ask what handset you are using?

    So you have a physical or eSIM?

    Does data and SMS work OK?

    Have you checked out the advice here - I can't make or receive calls from my SIM. What should I do? | iD Mobile Community

    Please let us know how you get on.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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