Skip to main content
Question

STILL CANNOT MAKE CALLS - 10 DAYS!!!


More than a week later and I still cannot make calls - have tried everything been on a chat call twice to no avail - advised I was considering moving back to old provider and was told thanks could you leave me feedback!

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 1213 replies
  • May 16, 2025

What phone are you using the SIM card in?


Siân
iD Mobile Employee
Forum|alt.badge.img+8
  • iD Mobile Employee
  • 1378 replies
  • May 16, 2025

Hi ​@annodsenoj  sorry to hear this.

Can I ask what handset you are using?

So you have a physical or eSIM?

Does data and SMS work OK?

Have you checked out the advice here - I can't make or receive calls from my SIM. What should I do? | iD Mobile Community

Please let us know how you get on.