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still cant use imessages

  • February 20, 2025
  • 1 reply
  • 64 views

I transferred my old number to a new phone, and was given a new number before the transfer had happened. Now my iMessages will not allow me to use the old number and only links to the place holder number. Also, likely related, when sending sms texts it says they cannot be delivered, however I am getting replies as though they have been delivered. Any help massively appreciated. 

Best answer by MZone

 

1 reply

MZone
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  • February 21, 2025

 


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  • iD Mobile Employee
  • February 21, 2025

Hello ​@alexlarder11 

 

Thank you for getting in touch. 

 

We are sorry to hear of the issue you have been experiencing with the service. 

Can you please take a look at the link provided by ​@MZone and let us know if this helps to resolve the problem? 

 

Thanks, 

 

Nat