Active Contributor

still unable to receive sms from abroad on id mobile

36 replies
448 views

I have been with id mobile for almost two months and I have also changed my old phone number to it and since then, I have been unable to receive sms from abroad, including from an important international iD I rely on for my passport. We have tried everything but id mobile seems unwilling or unable to fix the issue…

do not recommend any more settings change, everything has been tried, can you please just sort it? And please, stop calling during working hours as I can’t answer.

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cosnick365Author

Active Contributor

No change. Still unable to receive sms from

abroad

iD Mobile Employee

Hi @cosnick365.

Thank you for your response.

Looking forward to your update.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

I'm in China now, trying to set up WeChat so I can get around and unable to receive SMS messages or phone calls.

I'm running an eSIM for data, but text and calls are to my normal SIM.

I've tried all of the above, and still nothing.

cosnick365Author

Active Contributor

Well, in the uk unable to receive sms from abroad as usual.