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Stolen SIM Card

  • July 30, 2024
  • 1 reply
  • 47 views

My SIM Card has been stolen - can you block it and send me a new one? Live chat doesnt work and I obviously cant phone you

Thanks

J

Best answer by Matthew T

Hey @jamieevans_131,

That’s not something we can do on Community unfortunately. Please speak to our Live Chat team, type ‘Speak to someone’ to get through to an agent.

Alternatively, if you’ve previously registered, use the iD Mobile app:

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • Answer
  • August 5, 2024

Hey @jamieevans_131,

That’s not something we can do on Community unfortunately. Please speak to our Live Chat team, type ‘Speak to someone’ to get through to an agent.

Alternatively, if you’ve previously registered, use the iD Mobile app:

Thanks.