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Suspension not lifted after making payment

  • May 29, 2024
  • 1 reply
  • 34 views

Robbie.taylor203
Community Member

I have paid my phone bill but nothing is working 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • June 4, 2024

Hi @Robbie.taylor203,

Welcome to the Community!

Once you make your payment it can take 2-24 hours for your services to start working again.

If you are still having issues, please restart the handset and let us know how you get on.

 

Kash