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Question

swapping numbers between 2 sim


SyfiBash
New
 Contributor

Hi. I have signed up to another network as signal for ID on my phone when im

eorkj g is very poor! I have signed up to Three as its a bit better somewhat.. so I’m wondering if I can swap numbers over my number on ID is my number I had before I joined ID.. 

 

to Three.. will I get number assigned to this ID network so I can give my ID to my son to use instead of Three network. I use my number with work.. 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • December 14, 2023

Don’t iD Mobile and Three UK use exactly the same mobile network equipment? 

You’d expect the signal to be the same with both, as mobile phone would be using the same cell with both service providers.

 

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • December 16, 2023

Hi @SyfiBash,

Welcome to the Community!

Have you tested both SIM’s at the exact same location? Being indoors and outdoors can affect the coverage.

In regards to your number, if you move your iD Mobile number to a different network it will trigger a termination fee if you are still within contract.

If you are still within the returns period you can look at returning the contract and then moving the number.

 

Kash