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switch my number

  • September 12, 2024
  • 2 replies
  • 68 views
S
Community Member

Hi I have joined id mobile from three and I requested my number to be switched yesterday received a message to restart the phone so I did perfect my old number come up when rang my partner today I text a m8 they asked if it was my new number for some reason it's showing a completely different number when I text its not even the number from ID mobile any help appreciated thank you

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12470 replies
    • September 13, 2024

    Have you tried turning OFF iMessage or Android RCS chat features, on the handset with your iD SIM, @Stej88?

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • September 16, 2024

    Hey there @Stej88, welcome to iD!

     

    What phone do you have please?

     

    Thanks,

    Tyler

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