Good Afternoon,
I have joined iD - I have been to the link to enter my PAC code to be able to keep my number, however, the select date box does not allow me to choose a date! I can not use the live chat as this also does not work. I have cleared broweser history and cleared cache, nothing. I am now going to have to pay for the iD mobile and my old account as I am unable to use the PAC code due to iD mobile error. Shame you have not got a customer service telephone line.
+24Hey there
Thanks,
Tyler
+26Try using a different web browser.
Hi
As suggested by
Thanks
Natalie
Hi
Thanks for getting in touch, and I’m sorry you’re having trouble with the port-in process.
If the date selection is greyed out when trying to schedule your number transfer, it may be due to a temporary system issue or the porting window being unavailable. Please try again later, or reach out to our Live Chat team or email socialqueries@idmobile.co.uk so we can assist you directly and help get your number ported in smoothly.
Kind regards,
Lamiya
iD Mobile Social Media Team
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