Switch to eSIM



I would like to transfer my account to use an eSIM, can you please issue me with an eSIM?


Best answer by andewhite 3 June 2024, 12:02

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2 replies

Userlevel 8
Badge +10

You’ll need to use the iD Live Chat service to do this, @simcoll

Ask the 24/7 iD chatbot to “talk to a person”. The advisers work until 8pm on weekdays.


Userlevel 7
Badge +7

Hi @simcoll,

Welcome to the Community!

Just checking if you managed to contact the team or if you still require assistance?

Please let us know and we would be happy to help you out.