Skip to main content

switching

  • October 16, 2024
  • 2 replies
  • 25 views

Shauna Tweedie
New
 Contributor

Hi 

I have recently switched and can not make or receive calls 

 can you please help

2 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • 441 replies
  • October 16, 2024

You need to report via CHAT:😄

https://www.idmobile.co.uk/live-chat


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3853 replies
  • October 19, 2024

Hey there @Shauna Tweedie, welcome to Community!

 

When you go into your phone settings, is your correct phone number showing?

 

If not, please manually change it and let us know if that helps.

 

Thanks,

Tyler