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Hi 

I have recently switched and can not make or receive calls 

 can you please help

You need to report via CHAT:😄

https://www.idmobile.co.uk/live-chat


Hey there @Shauna Tweedie, welcome to Community!

 

When you go into your phone settings, is your correct phone number showing?

 

If not, please manually change it and let us know if that helps.

 

Thanks,

Tyler


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