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switching my old number

  • 27 September 2024
  • 2 replies
  • 29 views

Cooper1982
Community Member

Hi, my old number still hasn't transferred from three. Wondering if there's an issue as I've had a message from three saying it's been disconnected but still doesn't seem to have transferred onto my new ID sim? 

Best answer by andewhite

UK mobile number transfer don’t happen immediately, @Cooper1982.

If today is your scheduled switching date, then your mobile number transfer might not be completed until 10pm today.

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 11649 replies
  • Answer
  • September 27, 2024

UK mobile number transfer don’t happen immediately, @Cooper1982.

If today is your scheduled switching date, then your mobile number transfer might not be completed until 10pm today.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • October 1, 2024

Hi @Cooper1982,

Welcome to the Community!

Did you manage to get this resolved?

If you still require assistance, please let us know.

 

Kash