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switching phones

  • June 5, 2026
  • 1 reply
  • 10 views
S
Community Member

Hi, i’m switching to a new phone which only takes esim. my current phone is on a physical sim. I want to lee the same plan. How can I switch to my new phone 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 6, 2026

Hi ​@seemabhat,

Thank you for reaching out to us, please accept my apologies for the inconvenience caused to you,
Please see the article below as this advises how to change your physical sim into an esim.

 How do I get a replacement SIM or eSIM? | iD Mobile Community

Thanks,
Hosai

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