Skip to main content
Solved

Swtich over ???

  • August 14, 2024
  • 1 reply
  • 18 views

ALIKZ99
Community Member

Hello,

I have ordered a new sim today. I have got an email that it has been processed. 

I also provided the PAC code during the order process and it told me the switchover will happens on 19th Aug

If I get a new sim from currys store, can the ID mobile do switch sooner ?​​

 

Best answer by Tom

Hi @ALIKZ99 

 

It may typically be possible to cancel a switch and then have it scheduled for an earlier date, but that would be done by getting in touch with us directly, not by getting a replacement SIM card from a Currys store.

 

Getting a replacement SIM card from a Currys store and activating it before your initial one is delivered would just mean the one being delivered is now redundant.

 

Tom

View original

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8484 replies
  • Answer
  • August 21, 2024

Hi @ALIKZ99 

 

It may typically be possible to cancel a switch and then have it scheduled for an earlier date, but that would be done by getting in touch with us directly, not by getting a replacement SIM card from a Currys store.

 

Getting a replacement SIM card from a Currys store and activating it before your initial one is delivered would just mean the one being delivered is now redundant.

 

Tom