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Hello my old number from three was supposed to port over yesterday but it didn't . I have had a message from three to tell me my number has now been disconnected but it has still not ported over to my id mobile sim

Hi @Petenic,

Welcome to the Community!

It sounds like your port has completed if your Three number has disconnected.

I would advise resetting your network settings and restarting the handset.

If your number isn’t showing the correct one, please let us know and we will drop you a PM.

 

Kash

I have sorted it now thanks 

Hi @Petenic,

Glad to hear that this is resolved.

If you require further assistance, please let us know.

 

Kash

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