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transaction number

  • September 14, 2024
  • 2 replies
  • 27 views

Keri Lewis
Community Member

Hi, I am unable to locate my transaction number to transfer my old phone number to ID Mobile. 
I did not receive a welcome email as described in the FAQ’s. 

Best answer by Kash

Hi @Keri Lewis,

Welcome to the Community! 

The quickest way to get your transaction number is by contacting our Live Chat Team.

Please contact the team and they will assist you further.

 

Kash

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2 replies

  • New
 Contributor
  • 3 replies
  • September 14, 2024

Hi Kery. I got my PAC Code through email but also through a text message from EE. Check your messages, or may be give a call to your old phone provider.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • September 17, 2024

Hi @Keri Lewis,

Welcome to the Community! 

The quickest way to get your transaction number is by contacting our Live Chat Team.

Please contact the team and they will assist you further.

 

Kash