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transferred old network number to new id plan

  • December 15, 2024
  • 2 replies
  • 84 views

Hi I transferred my old Lyca mobile number to new id plan account. I had a message saying transfer has been completed. But when I make outgoing calls and when I receive incoming calls my old number does work fine with no issues. But when I sms message someone it shows new ID number and not my old number. What can I do??

Best answer by Daz_S

@Harri Harri 

 

This might help you solve this:

(it starts with iPhone, then Samsung Galaxy and finally most other Android based phones)

 

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 15, 2024

@Harri Harri 

 

This might help you solve this:

(it starts with iPhone, then Samsung Galaxy and finally most other Android based phones)

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • December 16, 2024

Hey there ​@Harri Harri, we hope the kind assistance from ​@Daz_S has helped.

 

Have you tried restarting your phone also?

 

Also, what phone do you have please?

 

Thank you,

Tyler