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Question

Transferring esim to new handset

  • July 26, 2025
  • 1 reply
  • 798 views
Peter Gibbens
Community Member

Hi, I will be receiving a new Samsung phone this week and I would like to know how to transfer my ID esim. Thanks in advance 

    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • July 28, 2025

    Hi ​@Peter Gibbens,

    Welcome to the Community!

    You can’t transfer eSIMs so you’ll need to request a new one.

    The link below will provide the steps to request one.

    https://community.idmobile.co.uk/help-with-your-sim-170/how-do-i-download-my-new-esim-82699?_gl=1*uut0bt*_gcl_au*NDIxNDY1OTIxLjE3NTM2OTg5OTg.*FPAU*NDIxNDY1OTIxLjE3NTM2OTg5OTg.*_ga*MTgzNzg0MTY3OC4xNzUzNjk4OTk1*_ga_XFK6G4B1Y7*czE3NTM3MDM3MjgkbzIkZzEkdDE3NTM3MDU2MDUkajU3JGwwJGg3NjU5ODkwMjk.*_fplc*aSUyQmhQTG9sciUyQmE2NDJnWk9nWVFDamc4cTJIa01oUmJXRXpoN1BOQkRKS1RhT3dpQlhQY1JWTWU5YSUyQkVwb2dKUWJyYXNBMHFsMzglMkZ1ZWZLd1dUOEx4dExpVmZUNlRyZmdwYlpYdkkzMVQ3JTJGbkVLNkJyMU0lMkJ5Q2wxV2olMkZwd3clM0QlM0Q.

     

    Kash

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