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transferring my number within id

A
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I have a pay monthly sim  (to test coverage) and decided to purchase a new phone from third party using id. I note from the community that id response is “Unfortunately, it isn’t possible to transfer a number directly from one iD Mobile plan to another.” and that a triangle process needs to take place with another provider, that will take several days, What a nonsense! Please can someone contact me?

Best answer by JoeKing

​@A12345 This is the process on IDMobile the triangle port IDMobile needs to be ported over onto another network (Pay you go) for a month then you and port back that number to IDMobile network. It's always best to test a new provider network on the number they've issued you with, there after if your happy with said network port your original number that you wish to keep on to the new network.

 

 

Joe

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    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • April 11, 2025

    ​@A12345 This is the process on IDMobile the triangle port IDMobile needs to be ported over onto another network (Pay you go) for a month then you and port back that number to IDMobile network. It's always best to test a new provider network on the number they've issued you with, there after if your happy with said network port your original number that you wish to keep on to the new network.

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • April 11, 2025
    JoeKing wrote:

    ​@A12345 This is the process on IDMobile the triangle port IDMobile needs to be ported over onto another network (Pay you go) for a month then you and port back that number to IDMobile network. It's always best to test a new provider network on the number they've issued you with, there after if your happy with said network port your original number that you wish to keep on to the new network.

     

     

    Joe

    Doesn’t have to be for a month. You can request a PAC the day after the port happens. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JoeKing
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    • JoeKing
      JoeKing
    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • April 11, 2025
    A12345 wrote:

    I have a pay monthly sim  (to test coverage) and decided to purchase a new phone from third party using id. I note from the community that id response is “Unfortunately, it isn’t possible to transfer a number directly from one iD Mobile plan to another.” and that a triangle process needs to take place with another provider, that will take several days, What a nonsense! Please can someone contact me?

    This is standard industry practise in the U.K. no need to talk to anyone. If you want to keep you number from one iD line to another iD line you need to do a triangle report - simples. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • April 12, 2025

    Hey there ​@A12345, we hope the great advice from ​@JoeKing & ​@MZone has been able to help.

     

    A triangle port would indeed need to be completed if you’ve purchased a complete new, separate plan, and this is the same for almost all networks.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
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    • MZone
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