Question

Transferring number


Userlevel 1

I have just obtained a new iPhone from ID. I was with 3 mobile and wanted to transfer my number to the new phone. I understand that ID use 3 mobile but I couldn’t work out how to request the transfer without obtaining a PAC code from 3.

Having obtained the code I submitted it to ID and selected the date, (21/5 was the earliest), for the number to be transferred but I’m worried that I might not have followed the correct procedure?

Can anyone confirm that I’ve done the right thing and if the number doesn’t transfer tomorrow who do I contact and how?

 

 


3 replies

Userlevel 7
Badge +5

Hi @DK1083 

 

Number transfers can take up to 10pm on the date they’re scheduled, please let us know how you’re getting on.

 

Tom

Userlevel 1

The number transferred yesterday afternoon.. Thanks for responding.

Userlevel 7
Badge +5

Hi @DK1083 

 

No worries, welcome to iD Mobile.

 

Tom

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