Skip to main content
Solved

Transferring number


  • Active Contributor
  • 7 replies

I have just obtained a new iPhone from ID. I was with 3 mobile and wanted to transfer my number to the new phone. I understand that ID use 3 mobile but I couldn’t work out how to request the transfer without obtaining a PAC code from 3.

Having obtained the code I submitted it to ID and selected the date, (21/5 was the earliest), for the number to be transferred but I’m worried that I might not have followed the correct procedure?

Can anyone confirm that I’ve done the right thing and if the number doesn’t transfer tomorrow who do I contact and how?

 

 

Best answer by Tom

Hi @DK1083 

 

Number transfers can take up to 10pm on the date they’re scheduled, please let us know how you’re getting on.

 

Tom

View original
This topic has been closed for replies.

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8352 replies
  • Answer
  • May 22, 2024

Hi @DK1083 

 

Number transfers can take up to 10pm on the date they’re scheduled, please let us know how you’re getting on.

 

Tom


  • Author
  • Active Contributor
  • 7 replies
  • May 22, 2024

The number transferred yesterday afternoon.. Thanks for responding.


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8352 replies
  • May 27, 2024

Hi @DK1083 

 

No worries, welcome to iD Mobile.

 

Tom