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transferring number to new contract

  • April 2, 2025
  • 1 reply
  • 431 views

I have previously had an ID mobile pay monthly sim only contract. I have just purchased a new 24 month contract with ID mobile again and I was not prompted to enter my PAC code. My new phone has been delivered and I’m not sure how to transfer my old number over to my new sim? 

Best answer by Tom

Hi ​@LindaWebb 

 

Are you trying to transfer your number from another network to iD or iD to iD?

 

To transfer from another network, you’ll be able to use the port form;

 

https://switching.idmobile.co.uk/

 

Unfortunately, it isn’t possible to transfer a number directly from one iD Mobile plan to another.

 

Tom

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • April 3, 2025

Hi ​@LindaWebb 

 

Are you trying to transfer your number from another network to iD or iD to iD?

 

To transfer from another network, you’ll be able to use the port form;

 

https://switching.idmobile.co.uk/

 

Unfortunately, it isn’t possible to transfer a number directly from one iD Mobile plan to another.

 

Tom