I recently bought a new phone and am now trying to use my pac code to keep my old number but every time I do it on the id mobile site it doesn’t work and says something went wrong every time. Would anyone be able to help?
Solved
trying to switch to id using a pac code but it says something went wrong everytime and live chat doesnt help. was just wondering if someone could help me
Best answer by andewhite
Perhaps submit your PAC to iD customer service using iD online Live Chat,
https://idmobile.co.uk/live-chat - the advisers work until 6pm at weekends.
🤞
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.