I have recently purchased a new phone and tried to switch over my phone number from my old sim. I received the pac code and went through the process of moving my number over. It then told me it should’ve changed by 11/7/25 and to restart my phone, I went through and did that and now I seem to have 2 phone numbers both my old one and the existing one on this sim, half the people in my contacts have a new number for me and half of them have the same number? It’s been a week or 2 now and still no change I have restarted my phone multiple times and I’m just at a bit of a loss… any ideas?

I have an iPhone 16 plusThis community article might help, @Kloie.

What make and model phone are you using with your iD SIM, @Kloie?

two number on my id sim | iD Mobile Community

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