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Paid an overdue bill, but whenever I go to phone a number it says I’ve dialled the customer payment service and data won’t work and texts won’t send.

Hi @FredFisher72,

Welcome to the Community!

It can take 2-24 hours for the services to resume.

Please can you advise if your services are still restricted?

 

Kash

i have been unable to connect to internet, make calls or send texts. but can receive calls un texts. it’s been like that for me over 2 weeks. i am on PAYG. i’m pretty sure the recent change for PAYG users finally being able to use app instead of web browser to manage their account has messed everything up. fml

Hi  @Ivo Sala,

Have you tested your SIM in a different handset?

I would advise checking your allowance to see if you have allowances left.

 

Kash

The same thing is happening with me I just paid for my bill yesterday and my calls text and data is not working

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