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unable to make or recieve calls

  • January 23, 2025
  • 5 replies
  • 184 views
Wtaf
New
 Contributor
  • Wtaf
  • New
 Contributor
  • 4 replies

Made a call this morning and have since been unable to make or receive calls.

i have tried tiring my phone on and off etc…

also removed/ cleaned SIM. 
 

Unable to get help via calling as not able.

 

 

    P
    A
    2 people like this
    • P
      pbreathen
    • A
      Aleemsyed

    5 replies

    T
    New
 Contributor
    • Tuned
    • New
 Contributor
    • 1 reply
    • January 23, 2025

    Same here and wife also on I'd and cannot make calls 

    D
    New
 Contributor
    • DTyras
    • New
 Contributor
    • 1 reply
    • January 23, 2025

    Ja tez I co teraz

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+23
    • Matthew T
    • iD Mobile Employee
    • 1786 replies
    • January 23, 2025

    There is currently degradation to 3G and 4G voice calls. 3UK engineers are investigating the issue. For the latest updates, please check our Service Status page.

    We apologise for any inconvenience this may cause.

    iD Community Manager
    Wtaf
    New
 Contributor
    • Wtaf
    • Author
    • New
 Contributor
    • 4 replies
    • January 23, 2025

    Still not working 👎 WS10

    N
    iD Mobile Employee
    Forum|alt.badge.img+17
    • Natalie W
    • iD Mobile Employee
    • 1888 replies
    • January 24, 2025

    Hi ​@Wtaf 

     

    We are very sorry about this, our team are working on getting this resolved as quickly as possible.

    We appreciate your patience and understanding at this time. 

     

    Please see here for all updates. 

     

    Thanks, 

     

    Nat 

    Reply.


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