unable to make or recieve calls | iD Mobile Community
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unable to make or recieve calls

  • January 23, 2025
  • 5 replies
  • 196 views

Wtaf
New Contributor

Made a call this morning and have since been unable to make or receive calls.

i have tried tiring my phone on and off etc…

also removed/ cleaned SIM. 
 

Unable to get help via calling as not able.

 

 

5 replies

  • New Contributor
  • January 23, 2025

Same here and wife also on I'd and cannot make calls 


  • New Contributor
  • January 23, 2025

Ja tez I co teraz


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • January 23, 2025

There is currently degradation to 3G and 4G voice calls. 3UK engineers are investigating the issue. For the latest updates, please check our Service Status page.

We apologise for any inconvenience this may cause.


Wtaf
New Contributor
  • Author
  • New Contributor
  • January 23, 2025

Still not working 👎 WS10


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  • iD Mobile Employee
  • January 24, 2025

Hi ​@Wtaf 

 

We are very sorry about this, our team are working on getting this resolved as quickly as possible.

We appreciate your patience and understanding at this time. 

 

Please see here for all updates. 

 

Thanks, 

 

Nat