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Unable to recieve calls from some mobiles after several weeks

  • July 27, 2024
  • 1 reply
  • 21 views

Changed my new ID number onto my old number weeks ago, some people are saying that it still displays the new ID number.

Also some friends have said they are unable to call me, since I have had the new phone, when they ring it goes straight to pre recorded VM.

Best answer by Matthew T

Hey @Chaz9038,

 

Sometimes, your iPhone may not have the correct mobile number saved. Follow the steps below to check, and if needed, update it:

  1. Open ‘Settings’.

  2. Tap ‘Phone’.

  3. Tap ‘My Number’.

  4. Enter your mobile number, using +44 instead of the first 0.

  5. Tap ‘Save’.

 

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • Answer
  • August 2, 2024

Hey @Chaz9038,

 

Sometimes, your iPhone may not have the correct mobile number saved. Follow the steps below to check, and if needed, update it:

  1. Open ‘Settings’.

  2. Tap ‘Phone’.

  3. Tap ‘My Number’.

  4. Enter your mobile number, using +44 instead of the first 0.

  5. Tap ‘Save’.

 

Thanks.