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New Contributor
December 22, 2025
Question

unable to select date of switch after adding pac and stuff

Was unable to enter PAC code while buying sim. No option.

No tried switching from website as well as app. After dropping all the details have to select switch date but it doesn't give you that option.

Please help 

22 replies

New Contributor
October 9, 2026

Same issue, please help 

Hosai W
iD Mobile Employee
iD Mobile Employee
October 11, 2026

Hi ​@Murrayy 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

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