Question

uncompleted transfer number

Hi,

I transferred my number from GiffGaff 2 months ago. But still some of my friends see a ID number when I call them.

I tried different way that suggested on the website. I tried to chat with customer service but couldn't connect and get help

Please let me know how I can solve it

+24

Hey there @Farnaz, we’re sorry to hear that. What phone do you have please?

We’re currently having some issues with our live-chat today, and working to resolve this ASAP. Our sincere apologies for that.

Thanks,

Tyler

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I'm having the same issue with my switch to id from giffgaff, it's very annoying!!

+4

What handset are you using please @Windy Woo

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Honor 90

Siân wrote:

What handset are you using please @Windy Woo

Honor 90

Hi,

Thanks for your reply. I have Samsung S24

+4

Can you please try restting your network settings and let us know how you get on?

For most Android; Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

For Samsung; Settings > General management > Reset > Reset mobile network settings

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

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Rich Text Editor, editor1

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