Unlocking phone from any provider at end of contract

Hey there @Nigel Mason, welcome to Community!

At iD Mobile, we do not lock our phones, so you can use a different SIM card any time you want. The only iD Mobile phones that are locked are iPhones made before 2018. To find out if your phone is unlocked, just insert a SIM card from another network to see if the name of the network appears on your handset.

What phone do you have please and when did you purchase it from us?

Thanks,

Tyler

iPhone 13….so two years ago so should be ok

Hi @Nigel Mason,

I would advise testing a different network SIM.

However your handset will definitely be unlocked.

Kash