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I recently joined the network, I'm wanting to use a pac code to carry on using my old number. When I try use it online, it says error, not useable. It's definitely still in date, I would just like to avoid telling everyone the new number.

 

TL~DR: The E-sim is activated and data is working, I just want to use a pac code, but it won't let me.

Hello ​@Odgie 

 

Welcome and thank you for posting. 

 

We are very sorry to hear you are experiencing issues completing your port request. 

 

Can you please check and confirm the following?

 

  • The PAC is in date and not expired?
  • The transaction number is correct (usually begins with the number 4)
  • The last name matches the accounts
  • You are request the port via the correct link here

 

 

Thanks, 

 

Nat


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