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visual voicemail

  • 20 February 2024
  • 8 replies
  • 4478 views

Scott McGregor
Community Member

How do I set up visual voicemail on an ID mobile account for an iPhone?

 

I have called twice and can never get through to someone. There’s also no option on the automated menu when you call the customer service number. 

Best answer by WelshPaul

The UK networks that offer visual voicemail are:

EE, O2, Vodafone, Voxi, Sky

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8 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 11680 replies
  • February 20, 2024

Alas @Scott McGregor, you can’t because iD don’t have a visual voicemail service.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • February 21, 2024

Hi @Scott McGregor 

 

Unfortunately as @andewhite suggests we don’t support visual voicemail, sorry.

 

Tom


WelshPaul
Platinum 
Contributor
  • Platinum 
Contributor
  • 2452 replies
  • Answer
  • February 27, 2024

The UK networks that offer visual voicemail are:

EE, O2, Vodafone, Voxi, Sky


  • Active Contributor
  • 5 replies
  • April 18, 2024

I thought something was wrong in my switchover to id Mobile, but I see that you actually don’t do visual voicemail. Who in this day and age doesn’t do this. Have to say, having switched over, I’ll be leaving as soon as my contract is over. The service cuts out on top of this, and is slower than it should be. Price is great but more a few quid more, I’d rather have a decent service.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • April 22, 2024

Hi @westyson,

Please let us know more about the issues you are having with coverage so that we can check it out.

Is the issue location specific? Have you taken a look at the network status checker?

 

Kash


  • New
 Contributor
  • 1 reply
  • December 9, 2024

Hi 

 

I know this thread was created 9 months ago, and im sure things has changed.

 

How do you activate Live Voicemail? Ive just changed network from o2!!  
 

i know its supported as my sister is on ID and My colleague is on ID and they Both have Live Voice ? Ive seen in actual with my eyes?  


  • Active Contributor
  • 5 replies
  • December 9, 2024

I have given up with ID, and gone back to O2. better service


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • December 10, 2024

Hi ​@Dancaw,

Welcome to the Community!

We don’t officially support or offer visual voicemail I’m afraid, so that’ll be why it isn’t working.

It seems that visual voicemail is working on some handsets and not others but we don’t support or guarantee the feature at the moment.

 

Kash