Voicemail notification will not clear

Hi, new to Three and my voicemail notification will not clear?

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+24

Hey there @Ray H, welcome to Community!

Although we use Three’s network, we are a different network altogether here at iD Mobile.

Are you currently with us here at iD, or Three UK please?

Thanks,

Tyler

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Hi Tyler,

Thanks for the reply, yes I am with you at ID!

Thanks

Ray H

Hi Tyler,

Is anybody going to contact me re the red dot/mailbox issue??

The mailbox is empty but the system says it’s not and keeps sending notifications.

if there is a voicemail I am unable to listen to it and have no access or means of deleting it.

I have spoken to Syia on the live chat and when we finally got to the point of agreeing the issue she

exited the chat!!!

Thanks

Ray H

Hi Tyler,

If you are unable to help me with my voicemail issue that I posted fifteen days ago? can you pass me on to the tech team to resolve!

Regards Ray H

+24

Hey there @Ray H, due to the issues raised, we’d love to support you ASAP, so please contact our live-chat for instant replies:

Thanks,

Tyler

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