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I’ve just purchased a new phone & contract. I’m wondering when the first bill will come through for my contract? When the sim is activated? When the phone is delivered? Etc etc

Hi @Caoimhe Rooney,

Welcome to the Community!

Billing for the account starts straight away.

The article below may provide further information in regards to your first bill.

 

 

Kash


Why does it start right away, when I don’t have a SIM card? that’s 10 days I’m being charged for, but can’t use the service. A bit steep, considering 


Hey there @tarkac, we’re sorry you feel this way.

 

The first payment is due when you take out the contract, and is a payment for the month in advance for the first month.

 

Thanks,

Tyler


Why does it start right away, when I don’t have a SIM card? that’s 10 days I’m being charged for, but can’t use the service. A bit steep, considering 

Perhaps because the iD SIM is activated at point of dispatch @tarkac, which means you’re connected to the iD network so you can use plan allowances upon receipt of iD SIM.  


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