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Why do my text messages show on my phone as not sent when they have been?


When I send a text message on my iPhone 13 Pro, it shows as not having been sent but the recipient has received it. Please help.

Best answer by andewhite

Might be worth trying a NETWORK RESET on your iPhone, @Drag0nfly.

Check the number in Settings > Phone > My Number is correct beforehand though.

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andewhite
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  • June 15, 2024

Might be worth trying a NETWORK RESET on your iPhone, @Drag0nfly.

Check the number in Settings > Phone > My Number is correct beforehand though.


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  • June 15, 2024

Thanks andewhite - the number in my settings was the original Sim card’s number not my ported number. I’ve subsequently amended the number and tested messaging, and this has resolved the issue.

Thanks very much!


Iain Morgan
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  • June 16, 2024
Drag0nfly wrote:

Thanks andewhite - the number in my settings was the original Sim card’s number not my ported number. I’ve subsequently amended the number and tested messaging, and this has resolved the issue.

Thanks very much!

How did you change the number from the original sim to the ported number. I still am getting issues like this?


Tom
iD Mobile Employee
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  • July 3, 2024

Hi @Iain Morgan 

 

You may be able to change it by clicking into it, or by resetting the network settings.

 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom