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Wi Fi hotspot not working with iD?

B
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Hi, since joining ID Mobile both mine(iPhone 15) and my wife’s (iPhone SE) iPhones can no longer tether to our IPads. I

What are we missing? Is tethering not possible with iD ?

Best answer by TheGeek

Bobrmitchell wrote:

Hi, since joining ID Mobile both mine(iPhone 15) and my wife’s (iPhone SE) iPhones can no longer tether to our IPads. I

What are we missing? Is tethering not possible with iD ?

I had the same issue and reached out to Customer Service on Live Chat. We tried many options including reseting the mobile network and tethering via bluetooth. The agent requested that I go to the nearest Currys shop for help.

Not giving up, I started fiddling with the settings. I changed my security settings from WPA3-Personal to WPA2/WPA3-Personal on my Google Pixel 8 phone. Now I’ve been able to tether from my ID mobile phone to my laptop. Hope this works for others with the same issue.

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    7 replies

    Lana Morgan
    New
 Contributor
    • Lana Morgan
    • New
 Contributor
    • 4 replies
    • July 8, 2024

    I have the same problem, arrived in France yesterday no internet while sharing hotspot, it’s hopeless 

    B
    1 person likes this
    • B
      Bobrmitchell
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • July 23, 2024

    Hi @Bobrmitchell,

    Welcome to the Community!

    Are you unable to connect to any device at all or is it just your iPads?

    @Lana Morgan were you able to hotspot whilst in the UK?

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
 Contributor
    • AdamI
    • New
 Contributor
    • 2 replies
    • August 11, 2024

    Same issue here. Calls Data is working while in Poland but it does not work while Tethering to other devices. Laptops phones etc. Tested. I have also tested 5 different network operators in advanced settings.

     

    Tethering does work while in UK but not aboard anymore.

    S
    1 person likes this
    • S
      SpiceyMrs
    A
    New
 Contributor
    • AdamI
    • New
 Contributor
    • 2 replies
    • August 11, 2024

    APN name : id

    MMSC: http://mms.um.idmobile.co.uk:10021/mmsc

    MMS proxy: 

    mms.idmobile.co.uk

    MCC:

    234

    MNC:

    20

    APN type:

    default,mms,supl,ia

     

     

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • August 16, 2024

    Hey there @AdamI, thank you for reaching out.

     

    I’d recommend contacting our live-chat to investigate further:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    New
 Contributor
    • TheGeek
    • New
 Contributor
    • 3 replies
    • Answer
    • November 6, 2024
    Bobrmitchell wrote:

    Hi, since joining ID Mobile both mine(iPhone 15) and my wife’s (iPhone SE) iPhones can no longer tether to our IPads. I

    What are we missing? Is tethering not possible with iD ?

    I had the same issue and reached out to Customer Service on Live Chat. We tried many options including reseting the mobile network and tethering via bluetooth. The agent requested that I go to the nearest Currys shop for help.

    Not giving up, I started fiddling with the settings. I changed my security settings from WPA3-Personal to WPA2/WPA3-Personal on my Google Pixel 8 phone. Now I’ve been able to tether from my ID mobile phone to my laptop. Hope this works for others with the same issue.

    Tyler
    1 person likes this
    • Tyler
      Tyler
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • November 7, 2024

    Hey there @TheGeek, thank you for your feedback and support to our customers, we appreciate it a lot!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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