Network issue; can’t even use data for browsing
I have taken contract iPhone with ID mobile and there is no network for the sim everywhere. Still struggling more of the time to use data for browsing and some other times for calling as well. They says it’s 4G but am getting 2G. I can’t even cancel my contract because it’s been a month I purchased. So please anyone can tell me what to do.
Best answer by Tom
If you have the same issues absolutely everywhere and there is nowhere at all you get a different experience it sounds like your device or SIM card itself may be causing issues.
Please could you provide the postcode(s) where you’re having issues?
We don’t have a 2G service and 3G is being phased out.
Tom
+26There is no 2G network available when you’re using an iD Mobile SIM card,
Perhaps, you’ve got a faulty SIM card - does it work properly in another handset?
I said that 4g network but getting like 2G network
+26Okay
Check for faults at https://www.three.co.uk/support/network-and-coverage/network-support.
How it even it comes everywhere., every time….mist of the places I travel I am not getting proper usage of data . How it even possible
+26How it even it comes everywhere., every time….mist of the places I travel I am not getting proper usage of data . How it even possible
Perhaps the iD Mobile mobile network is NOT the best network for you in the main area(s) that you use your iD SIM card,
+25
If you have the same issues absolutely everywhere and there is nowhere at all you get a different experience it sounds like your device or SIM card itself may be causing issues.
Please could you provide the postcode(s) where you’re having issues?
We don’t have a 2G service and 3G is being phased out.
Tom
+26Hey
The latest news is that 3G is being phased out, and won’t be available on iD Mobile after Dec 2024.
+25Hi
My apologies, I made a typo in my above comment and used the words “rolled out” where I should’ve used “phased out”.
I’ve edited my post now.
Tom
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