Hi ID Mobile team,
I have requested proof of usage for my account, due phone being lost, and due to wrong information sent on proof of usage my claim has now been rejected. I have repeatedly requested this and repatedly wrong information is provided.
I need this resolved ASAP.
Can you please help with this urgently to get correct information.
KR
A
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
+19Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
Hi Lauren, sorry saw message bit late yesterday, but I have replied to the private message, can you please inform next steps?
KR
A
Hi Tom,
I have replied to your queries on PM, please let me know if you need any further information.
KR
A
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