Solved

xiaomi 14, no 5g

  • 11 March 2024
  • 9 replies
  • 252 views
Kev James
Rank

Hi all I've just bought a new Xiaomi 14, but I'm not getting 5g as I was previously on my Moto edge 30 ultra.

Is there a quick fix

Thanks

Kev

icon

Best answer by andewhite 21 May 2024, 11:12

View original

9 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Kev James,

Welcome to the Community!

The handset isn’t  supported with iD Mobile for 5G usage just yet.

You can find further information on approved handsets HERE

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Nick Fletcher
Rank

When do you expect to fix this? I also have xiamoi 14 ultra and no 5g. If there's no details of when it's to be fixed I will swap off to another provider 

Tom
Rank
Userlevel 7
Badge +6

Hi @Nick Fletcher 

 

We don’t have a fix date per say as it isn’t something that’s broken, it’s just not supported with ourselves, sorry.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Ntothecat
Rank
Userlevel 1

So, does that mean my ID mobile sim will work in a Xiaomi 14 Ultra, just not on 5G?

 

Cheers,

Simon

Ntothecat
Rank
Userlevel 1

Hi

I will rephrase my question then!

Are Xiaomi 14 Ultra handsets supported with ID Mobile for 4g?

Simon

andewhite
Rank
Userlevel 8
Badge +10

Currently, it seems iD have only approved the following Xiaomi handsets, @Ntothecat. 

 

See this list online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.

Forum member (non-iD)
Ntothecat
Rank
Userlevel 1

Cheers Andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?

andewhite
Rank
Userlevel 8
Badge +10

Cheers andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?

I’m not sure, @Ntothecat. The iD list seems to cover latest handsets for manufacturers with significant share of the UK smartphone market. Perhaps iD Mobile focus on the handsets with a bigger market share.

 

Forum member (non-iD)
Ntothecat
Rank
Userlevel 1

Cheers Andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?

I’m not sure, @Ntothecat. The iD list seems to cover latest handsets for manufacturers with significant share of the UK smartphone market. Perhaps iD Mobile focus on the handsets with a bigger market share.

 

Thanks for your prompt replies @andewhite

Reply


Terms & Conditions