Skip to main content
Solved

xiaomi 14, no 5g


Kev James
Community Member

Hi all I've just bought a new Xiaomi 14, but I'm not getting 5g as I was previously on my Moto edge 30 ultra.

Is there a quick fix

Thanks

Kev

Best answer by andewhite

Currently, it seems iD have only approved the following Xiaomi handsets, @Ntothecat

 

See this list online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.

View original

9 replies

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 7774 replies
  • March 12, 2024

Hi @Kev James,

Welcome to the Community!

The handset isn’t  supported with iD Mobile for 5G usage just yet.

You can find further information on approved handsets HERE

 

Kash


Nick Fletcher
New
 Contributor
  • New
 Contributor
  • 1 reply
  • March 19, 2024

When do you expect to fix this? I also have xiamoi 14 ultra and no 5g. If there's no details of when it's to be fixed I will swap off to another provider 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7639 replies
  • March 19, 2024

Hi @Nick Fletcher 

 

We don’t have a fix date per say as it isn’t something that’s broken, it’s just not supported with ourselves, sorry.

 

Tom


Ntothecat
Active Contributor
  • Active Contributor
  • 12 replies
  • May 16, 2024

So, does that mean my ID mobile sim will work in a Xiaomi 14 Ultra, just not on 5G?

 

Cheers,

Simon


Ntothecat
Active Contributor
  • Active Contributor
  • 12 replies
  • May 21, 2024

Hi

I will rephrase my question then!

Are Xiaomi 14 Ultra handsets supported with ID Mobile for 4g?

Simon


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 11680 replies
  • Answer
  • May 21, 2024

Currently, it seems iD have only approved the following Xiaomi handsets, @Ntothecat

 

See this list online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.


Ntothecat
Active Contributor
  • Active Contributor
  • 12 replies
  • May 21, 2024

Cheers Andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 11680 replies
  • May 21, 2024
Ntothecat wrote:

Cheers andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?

I’m not sure, @Ntothecat. The iD list seems to cover latest handsets for manufacturers with significant share of the UK smartphone market. Perhaps iD Mobile focus on the handsets with a bigger market share.

 


Ntothecat
Active Contributor
  • Active Contributor
  • 12 replies
  • May 21, 2024
andewhite wrote:
Ntothecat wrote:

Cheers Andewhite

Do ID Mobile wait for handsets to be no longer used before supporting them?

I’m not sure, @Ntothecat. The iD list seems to cover latest handsets for manufacturers with significant share of the UK smartphone market. Perhaps iD Mobile focus on the handsets with a bigger market share.

 

Thanks for your prompt replies @andewhite